askuse@quixeralrythitax.world | +353 16 464 300
Sport Ireland Campus, National Aquatic Centre, Snugborough Rd, Blanchardstown, Dublin 15, D15 EPN4, Ireland

Refund Policy

Last Updated:

1. Introduction

Quixeralrythitax ("we," "our," or "us") is committed to customer satisfaction and full compliance with Irish consumer protection legislation. This Refund Policy outlines the terms and conditions for returns and refunds of products purchased through our website quixeralrythitax.world, in accordance with Irish law.

This policy complies with the Consumer Rights Act 2022, the Sale of Goods and Supply of Services Act 1980, and EU Directive 2011/83/EU on consumer rights, as implemented in Ireland.

2. Right of Withdrawal

In accordance with Irish consumer protection laws and EU Directive 2011/83/EU, you have the right to withdraw from your purchase within 14 days of receiving the product without giving any reason.

The withdrawal period will expire 14 days after the day on which you acquire physical possession of the goods, or in the case of multiple goods ordered together, 14 days after the day on which you acquire physical possession of the last good.

This right applies to all distance contracts (online purchases) as defined under Irish and EU law.

3. How to Exercise Your Right of Withdrawal

To exercise your right of withdrawal, you must inform us of your decision to withdraw by:

  • Email: askuse@quixeralrythitax.world
  • Phone: +353 16 464 300
  • Mail: Sport Ireland Campus, National Aquatic Centre, Snugborough Rd, Blanchardstown, Dublin 15, D15 EPN4, Ireland

You may use the following model withdrawal form, but it is not obligatory:

To: Quixeralrythitax, askuse@quixeralrythitax.world

I hereby give notice that I withdraw from my contract of sale of the following goods:

Order number: _______________

Date of order: _______________

Name: _______________

Address: _______________

Date: _______________

Signature: _______________

4. Return of Products

4.1 Return Conditions

To be eligible for a refund, products must be returned:

  • Within 14 days of delivery
  • In their original, unopened condition
  • With original packaging intact
  • With proof of purchase

4.2 Return Shipping

You are responsible for the cost of returning the products unless:

  • The products were defective or damaged upon delivery
  • We sent you the wrong product
  • We failed to deliver the product you ordered

In such cases, we will cover the return shipping costs.

4.3 Return Address

Please return products to:

Quixeralrythitax
Sport Ireland Campus, National Aquatic Centre
Snugborough Rd, Blanchardstown
Dublin 15, D15 EPN4
Ireland

5. Refund Process

5.1 Refund Timeline

Once we receive your returned product and verify its condition:

  • We will process your refund within 14 business days
  • Refunds will be issued to the original payment method
  • You will receive a confirmation email when the refund is processed

5.2 Refund Amount

You will receive a full refund of the purchase price, including standard delivery costs. However, we may deduct from the refund:

  • The direct cost of returning the goods (if applicable)
  • Any diminished value resulting from handling beyond what is necessary to establish the nature, characteristics, and functioning of the goods

6. Exceptions to the Right of Withdrawal

You cannot withdraw from the contract in the following cases:

  • If the product has been opened and used (unless defective)
  • If the product is a sealed product that has been unsealed after delivery
  • If the product is perishable or has a limited shelf life
  • If the product was made to your specifications or clearly personalized

7. Defective or Damaged Products

If you receive a defective or damaged product:

  • Contact us immediately at askuse@quixeralrythitax.world
  • Provide photos of the defect or damage
  • We will arrange for a replacement or full refund
  • We will cover all return shipping costs

8. Cancellation Before Shipment

If you wish to cancel your order before it has been shipped:

  • Contact us as soon as possible
  • We will cancel your order and issue a full refund
  • Refunds will be processed within 5-7 business days

9. Late or Missing Refunds

If you haven't received your refund within the specified timeframe:

  • Check your bank account or payment method
  • Contact your bank or payment provider
  • Contact us at askuse@quixeralrythitax.world with your order details

10. Satisfaction Guarantee

We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of delivery, and we will work with you to resolve the issue, which may include a refund or replacement.

11. Contact Information

For questions about returns or refunds, please contact us:

Email: askuse@quixeralrythitax.world

Phone: +353 16 464 300

Address: Sport Ireland Campus, National Aquatic Centre, Snugborough Rd, Blanchardstown, Dublin 15, D15 EPN4, Ireland

12. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified policy.

13. Consumer Rights Under Irish Law

This policy does not affect your statutory rights as a consumer under Irish law. As an Irish consumer, you have rights under:

  • The Consumer Rights Act 2022
  • The Sale of Goods and Supply of Services Act 1980
  • The European Communities (Unfair Terms in Consumer Contracts) Regulations 1995
  • EU Directive 2011/83/EU on Consumer Rights
  • The Competition and Consumer Protection Act 2014

If you believe your consumer rights have been violated, you may contact the Competition and Consumer Protection Commission (CCPC) at www.ccpc.ie or the European Consumer Centre Ireland.

For disputes, you may also use the Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.